Warranty Policy
At Aplesio, we strive for high-quality products and satisfied customers. Therefore, we offer a warranty on our products according to the conditions below.
Warranty Period
Depending on the product, the following applies:
- 1 year warranty
or - 2 years warranty
The warranty period is stated on the product page where applicable.
What Is Covered By The Warranty?
The warranty covers:
- Manufacturing defects
- Technical defects
- Problems with normal use of the product
If a defect is covered by the warranty, we will arrange for:
- Repair
- Replacement
or - A suitable solution
What Is Not Covered By The Warranty?
The warranty is not valid for:
- Incorrect or careless use
- Drop, impact or water damage
- Normal wear and tear
- Damage caused by external factors
- Unauthorized repairs or modifications
- Use contrary to product instructions
Claiming Warranty
To submit a warranty claim, please contact our customer service at info@aplesio.com and include:
- Your order number
- A description of the problem
- Photos or videos of the defect if possible
Our support department will review your request and assist you further.
Important Information
- Always keep your proof of purchase or order confirmation.
- Warranty applies only to the original purchaser.
- The warranty period is not extended after replacement or repair, unless otherwise required by law.
Contact for Warranty
Email: info@aplesio.com